{"id":60081,"date":"2022-11-18T16:22:36","date_gmt":"2022-11-18T15:22:36","guid":{"rendered":"https:\/\/www.remorides.com\/project\/caso-di-studio-api-spa\/"},"modified":"2023-08-04T17:20:01","modified_gmt":"2023-08-04T15:20:01","slug":"case-study-api-spa","status":"publish","type":"dt_portfolio","link":"https:\/\/www.remorides.com\/en\/project\/case-study-api-spa\/","title":{"rendered":"Case Study: API Spa"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; type=&#8221;vc_default&#8221;][vc_column offset=&#8221;vc_col-lg-offset-0 vc_col-lg-12 vc_col-md-offset-0 vc_col-md-12 vc_col-sm-offset-0&#8243; css=&#8221;.vc_custom_1572879615997{padding-bottom: 60px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-3c5a545aa8ef4b9350e08e7f3bbf282a.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-3c5a545aa8ef4b9350e08e7f3bbf282a.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-3c5a545aa8ef4b9350e08e7f3bbf282a .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-3c5a545aa8ef4b9350e08e7f3bbf282a .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}\n<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-3c5a545aa8ef4b9350e08e7f3bbf282a alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:1120px;\" data-pretty-share=\"facebook,twitter,pinterest,linkedin\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"border-radius:25px;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%201120%20496&#39;%2F%3E\" data-src=\"https:\/\/www.remorides.com\/wp-content\/uploads\/2022\/11\/api1.jpg\" data-srcset=\"https:\/\/www.remorides.com\/wp-content\/uploads\/2022\/11\/api1.jpg 1120w\" loading=\"eager\" style=\"--ratio: 1120 \/ 496;\" sizes=\"(max-width: 1120px) 100vw, 1120px\" width=\"1120\" height=\"496\"  data-dt-location=\"https:\/\/www.remorides.com\/en\/project\/case-study-api-spa\/attachment\/api1-2\/\" style=\"border-radius:25px;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1668767200988{margin-bottom: 40px !important;}&#8221;][vc_column]<div id=\"ultimate-heading-96016a8f5ec9c39c6\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-96016a8f5ec9c39c6 uvc-5593 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-96016a8f5ec9c39c6 h2'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;color:#141414;margin-bottom:20px;\">Opera Industry helps implement advanced customer service (Service 4.0)<\/h2><\/div><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1668767219317{margin-bottom: 30px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1668768264428{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 25px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-51e82aee43dcbc5c4f621bf0499d142f.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-51e82aee43dcbc5c4f621bf0499d142f.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-51e82aee43dcbc5c4f621bf0499d142f .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-51e82aee43dcbc5c4f621bf0499d142f .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}\n<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-51e82aee43dcbc5c4f621bf0499d142f alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:500px;\" data-pretty-share=\"facebook,twitter,pinterest,linkedin\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20500%20325&#39;%2F%3E\" data-src=\"https:\/\/www.remorides.com\/wp-content\/uploads\/2022\/11\/api2-500x325.jpg\" data-srcset=\"https:\/\/www.remorides.com\/wp-content\/uploads\/2022\/11\/api2-500x325.jpg 500w, https:\/\/www.remorides.com\/wp-content\/uploads\/2022\/11\/api2.jpg 800w\" loading=\"eager\" style=\"--ratio: 500 \/ 325;\" sizes=\"(max-width: 500px) 100vw, 500px\" width=\"500\" height=\"325\"  data-dt-location=\"https:\/\/www.remorides.com\/en\/project\/case-study-api-spa\/attachment\/modern-urban-wastewater-treatment-plant-2\/\" style=\"\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-37596a8f5ec9c42d9\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-37596a8f5ec9c42d9 uvc-5913 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-37596a8f5ec9c42d9 h3'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"\"}' ><h3 style=\"--font-weight:theme;color:#184996;margin-bottom:20px;\">Introduction<\/h3><\/div><\/div>[vc_column_text]This is how<a title=\"opera industry\" href=\"https:\/\/www.remorides.com\/en\/opera-industry\/\"> Opera Industry<\/a> assists in the realisation of Service 4.0 in one of the leading companies in the construction of weirs and grates, used for the collection and treatment of water in reclamation and irrigation works, hydroelectric plants, and lifting and purification plants for primary and waste water.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1668767227456{margin-bottom: 30px !important;}&#8221;][vc_column]<div id=\"ultimate-heading-49176a8f5ec9c4321\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-49176a8f5ec9c4321 uvc-9875 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-49176a8f5ec9c4321 h3'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"\"}' ><h3 style=\"--font-weight:theme;color:#184996;margin-bottom:20px;\">Service 4.0 from design to after-sales<\/h3><\/div><\/div>[vc_column_text]Opera&#8217;s platform was chosen to manage machines that are produced starting from the acquisition of the work order up to testing on site and at the customer&#8217;s premises, as well as after-sales service. Thanks to its all-in-one Opera Industry platform, it is in fact possible to make available to customers:<\/p>\n<ul>\n<li>documentation of delivered machines<\/li>\n<li>the possibility to request technical assistance via the platform portal<\/li>\n<li>telemetry and the history of sensor and actuator data<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1668767232300{margin-bottom: 30px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-14466a8f5ec9c435c\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-14466a8f5ec9c435c uvc-105 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-14466a8f5ec9c435c h3'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"\"}' ><h3 style=\"--font-weight:theme;color:#184996;margin-bottom:20px;\">How does it work?<\/h3><\/div><\/div>[vc_column_text]All installation, testing, remote device telemetry and inspection procedures have been digitised with Opera to ensure efficient and complete management. All intervention reports in company format are available for sharing with a simple click.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1668768412502{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;border-radius: 25px !important;}&#8221;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-b1869b23b71cfbefbf8f7c78ded88101.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-b1869b23b71cfbefbf8f7c78ded88101.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-b1869b23b71cfbefbf8f7c78ded88101 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-b1869b23b71cfbefbf8f7c78ded88101 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}\n<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-b1869b23b71cfbefbf8f7c78ded88101 alignnone  enable-bg-rollover dt-icon-bg-off\" style=\"margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; width:500px;\" data-pretty-share=\"facebook,twitter,pinterest,linkedin\"><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20500%20333&#39;%2F%3E\" data-src=\"https:\/\/www.remorides.com\/wp-content\/uploads\/2022\/11\/api3-500x333.jpg\" data-srcset=\"https:\/\/www.remorides.com\/wp-content\/uploads\/2022\/11\/api3-500x333.jpg 500w, https:\/\/www.remorides.com\/wp-content\/uploads\/2022\/11\/api3.jpg 800w\" loading=\"eager\" style=\"--ratio: 500 \/ 333;\" sizes=\"(max-width: 500px) 100vw, 500px\" width=\"500\" height=\"333\"  data-dt-location=\"https:\/\/www.remorides.com\/en\/project\/case-study-api-spa\/attachment\/api3-2\/\" style=\"\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1668767236753{margin-bottom: 30px !important;}&#8221;][vc_column][vc_column_text]And through dedicated customer access, an evolved customer service (Service 4.0) with machine and document data sharing has been realized. An effective answer when it comes to offering efficient and quality after-sales support throughout the life cycle of machines.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1668767241292{margin-bottom: 30px !important;}&#8221;][vc_column]<div id=\"ultimate-heading-9196a8f5ec9c4d8a\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-9196a8f5ec9c4d8a uvc-6768 \" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-9196a8f5ec9c4d8a h3'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"\"}' ><h3 style=\"--font-weight:theme;color:#184996;margin-bottom:20px;\">Benefits of Opera Industry<\/h3><\/div><\/div>[vc_column_text]Business processes related to work orders are all on the same platform, fully digitised, including history. Traceability and ease of management are greatly increased. 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